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Part 1. Yum! Brands¡¯ strategy
Part 2. Success in China
Part 3. ½Å½ÃÀå ÁøÃâ
India & South Africa
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39000
Number of stores in global
1987 KFC Áß±¹ ÃÖÃÊ °³Á¡
1977 Æé½ÃÄÝ»ç-ÇÇÀÚÇê, KFC, ŸÄÚº§ Àμö
1997 Æé½ÃÄݶó »ç¾÷ºÎ¿¡¼ ºÐ¸®
Long John Silver ¿Í A&W All American Food Àμö 2002
East Dawning ·±Äª 2005
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Part 1. Yum! Brands¡¯ Strategy
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Part 1. Yum! Brands¡¯ Strategy
Yum! BrandsÀÇ ÁÖ¿äºê·£µå
Serve a variety of Tex-Mex foods including tacos, burritos, quesadillas, nachos,
Styles of pizza along with side dishes including salad, pasta, buffalo wings,
Kentucky
Fried
Chicken
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Part 1. Yum! Brands¡¯ Strategy
Building the defining global company
that feed the world
Multi-branding
Build leading brands across china in every signifi¡¦(»ý·«)
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Part 1. Yum! Brands¡¯ Strategy
Q. Are customers greeted with a greeted with a sincere smile
within four feet at every point in the restaurant
Q. Are children acknowledged, greeted, talked to at eye level
and made to feel welcome
Q. Are greeting original and enthusiastic
CUSTOMER MANIA
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MYSTERY SHOPPER
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Part 1. Yum! Brands¡¯ Strategy
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How to win together
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Part 1. Yum! Brands¡¯ Strategy
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