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�뀪. �뭹吏덇린�뒫�쟾媛�(QFD)�쓽 Overview
1. QFD�쓽 �젙�쓽
�뭹吏덇린�뒫�쟾媛�(QFD :Quality Function Deployment)�뒗 �떊�젣�뭹 媛쒕뀗�젙由�, �꽕怨�, 遺��뭹怨꾪쉷, 怨듭젙 怨꾪쉷 洹몃━怨� �깮�궛怨꾪쉷怨� �뙋留ㅺ퉴吏� 紐⑤뱺 �떒怨꾨�� �넻�빐 怨좉컼�쓽 �슂援ш�� 理쒖쥌 �젣�뭹怨� �꽌鍮꾩뒪�뿉 異⑹떎�엳 諛섏쁺�릺�룄濡� �븯�뿬 怨좉컼�쓽 留뚯”�룄瑜� 洹밸���솕�븯�뒗�뜲 珥덉젏�쓣 留욎텛怨� �엳�뒗 �뭹吏덇꼍�쁺�쓽 諛⑸쾿濡� 以� �븯�굹�씠�떎. QFD�쓽 湲곕낯媛쒕뀗��� 怨좉컼�쓽 �슂援ъ궗�빆�쓣 �젣�뭹�쓽 湲곗닠�듅�꽦�쑝濡� 蹂��솚�븯怨�, �씠瑜� �떎�떆 遺��뭹�듅�꽦怨� 怨듭젙�듅�꽦, 洹몃━怨� �깮�궛�뿉�꽌�쓽 援ъ껜�쟻�씤 �궗�뼇怨� �솢�룞�쑝濡쒓퉴吏� 蹂��솚�븯�뒗 寃껋씠�떎(壅ㅵ갼域뗤틠, 1993). QFD�쓽 �쟾泥댁쟻�씤 紐⑹쟻��� �떊�젣�뭹�쓽 媛쒕컻湲곌컙�쓣 �떒異뺥븯怨� �룞�떆�뿉 �젣�뭹�쓽 �뭹吏덉쓣 �뼢�긽�떆�궎�뒗 寃껋씠硫�, �쟻�슜紐⑹쟻��� 怨좉컼�슂援ъ쓽 紐낇솗�븳 �뙋�떒 諛� �꽕怨꾨ぉ�몴�쓽 紐낇솗�솕, CE媛쒕컻泥댁젣�쓽 援ъ텞, �떊�젣�뭹 QA媛쒕컻泥댁젣�쓽 援ъ텞, Cost down �젣�뭹�꽕怨�, �몴以��솕 �꽕怨� 諛� �쁽�옣 愿�由ъ젏�쓽 紐낇솗�솕, �긽�뭹湲고쉷 �떒怨꾩뿉�꽌�쓽 以묒슂 �떊湲곗닠 媛쒕컻 �떎泥� �벑�씠硫�, �씠�윴 紐⑹쟻�쓣 �떖�꽦�븯湲� �쐞�븯�뿬 �떊�긽�뭹 媛쒕컻�쓽 珥덇린�떒怨꾨���꽣 留덉���똿 遺��꽌, 湲곗닠 遺��꽌 諛� �깮�궛 遺��꽌媛� �꽌濡� 諛��젒�븯寃� �삊�젰�빐�빞 �븳�떎.
�솢 QFD �븯�슦�뒪瑜� 吏볥뒗 �뜲 �떖�삁�쓣 湲곗슱�뿬�빞 �븯�뒗媛�? 蹂대떎 �슚�쑉�쟻�씠怨� �슚怨쇱쟻�씤 怨꾪쉷 �냽�뿉�꽌 QFD寃곌낵瑜� �솢�슜�븯湲� �쐞�븿�씠怨�, �씠寃껋�� 媛쒕컻鍮꾩슜�쓣 媛먯텞�븯怨�, 怨좉컼�슂援ъ�� 鍮꾩쫰�땲�뒪�봽濡쒖꽭�뒪瑜� �쟻�젅�븯寃� �젙�젹�븯硫�, 蹂대떎 �넂��� 怨좉컼 留뚯”�쓣 �씠�걣�뼱 �궦�떎. �삉�븳 �떊�젣�뭹/�꽌鍮꾩뒪�쓽 �옄�뿰�뒪�읇怨좊룄 留먯띂 �뾾�뒗 �룄�엯�쓣 �쓽誘명븳�떎怨� PwC(Pricewaterhouse Coopers)�뒗 �젙�쓽�븯湲곕룄 �븳�떎.
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�뀪. �꽌�쟻 諛� �끉臾�
- �씠�긽臾�, {珥앹껜�쟻�뭹吏덇꼍�쁺怨쇰━�뜑�떗}, �삎�꽕異쒗뙋�궗, 2000
- 源��뿰�꽦�쇅, {�뭹吏덇꼍�쁺濡�}, 諛뺤쁺�궗, 2004
- �꽌湲곕쭔, {�돺寃� �븣�옄! �쟾�왂寃쎌쁺}, �뜑�궃異쒗뙋, 2002
- �븞�쁺吏�, {�꽌鍮꾩뒪 6 �떆洹몃쭏}, 諛뺤쁺�궗, 2004
- �넀����씪, {�궛�뾽寃쎌쁺�쓽 �씠�빐}, �븰臾몄궗, 2003
- 媛뺣컯�쑀, {�쁺�떊 �뭹吏덇꼍�쁺濡�}, 吏�援щЦ�솕�궗, 2004
- 源��긽�썕, {�븯�씠�뀒�겕 留덉���똿}, 諛뺤쁺�궗, 2004
- �끂遺��샇, {�쁽���寃쎌쁺怨쇳븰}, 臾댁뿭寃쎌쁺�궗, 1995
- 諛뺤꽦�쁽, {�뭹吏덇났�븰}, 誘쇱쁺�궗, 1993
- �뼇�쁺�닚, ��쒖깉濡쒖슫 �깉�뀗�뿉 �쓽�븳 �꽕怨꾩���썝 湲곗닠: QFD 諛⑸쾿�쓣 �씠�슜�븳 蹂�寃� �꽕怨꾟��, ��뚮���븳議� �꽑�븰�쉶吏����, Vol. 35, No. 3, pp.59-65
- Clausing, D.(1994), Total Quality Development, ASME Press
- Pugh, S.(1981), `Concept Selection - Method That Works,` Proceedings of the International - - Conference on Engineering Design, Rome, pp. 479-506.
- MacMillan, I.C., and McGrath, R.G. (1996), `Discover Your Products` Hidden Potential,` - - Harvard Business Review, May-June, pp.58 - 73 (源�醫낇썕 �뿭(1996), `�옄�궗�젣�뭹�쓽 �닲��� 媛뺤젏�쓣 �솢�슜�븯�씪,` �꽌媛뷝arvard Business, November - December, pp.160 - 174).
- A. March, `Usability: The New of Product Design,` Harvard Business Review, Sept.-Oct., 1994
�뀫. �쎒�궗�씠�듃
- �걧�뵾�뱶, http://www.cupid4u.net/
- �룞援�����븰援� TQM, http://cafe.naver.com/budongsan1234
- �떆洹몃쭏寃쎌쁺, http://ns.ksim.co.kr/webzine/0010/qfd.html
- SERI, http://www.seri.org/forum/thoq
- �뒪�궗紐�, http://www.skysamo.com
- 罹붿쑀紐⑥엫, http://canu.co.kr
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