[마케팅] [마케팅 고객관리] Solectron 사의 고객만족 말콤 수상 사례 연구경영경제레포트

[마케팅] [마케팅 고객관리] Solectron 사의 고객만족 말콤 수상 사례 연구

레포트 > 경영경제

인 쇄

바로가기저장

파일 :

[마케팅] [마케팅 고객관리] Solectron 사의 고객만족~.ppt [Size : 3 Mbyte ]

분량 282 Page

가격 6,000 원

네이버 ID로
다운 받기

카카오 ID로
다운 받기

구글 ID로
다운 받기

페이스북 ID로
다운 받기

목차/차례

PARADIGM II PARADIGM I + II 9. Paradigm shift: ( Assume defects(errors) ) 이 정도쯤이야 그 정도를 가지고 뭘 .. But Aim for Perfection (6 Sigma : Zero Defect) 9. Paradigm Shift: ( Attitude ) IAKI NIH PITM NMJ to Continuous Improvement 9. Paradigm Shift: ( Blame on individual/Focus on the person ) Frontline Leadersh...

본문/내용

*
Customer Satisfaction Management
How to Keep Customers for Life
Using
Customer Satisfaction Assessment
Solectron Corporation
*
Abbreviation
CSA
CSI
CCRP
QPI
QIP
SPC
Kaizen
TCS
CMC
RFQ
: Customer Satisfaction Assessment
: Customer Satisfaction Index
:Customer Complaint Resolution Process
: Quality & Productivity Improvement
: Quality Improvement Plan
: Statistical Process Control
: Continues Improvement
: Total Customer Satisfaction
: Capacity Management Committee
: Requirement for Quotation
*
Solectron Corporation(NYSE:SLR)
is

a global, independent provider of
customized, integrated manufacturing services to
original equipment manufacturers(OEMs)
in the electronics industry.

Solecron emphasizes
high quality and high levels of
customer satisfaction.
*
Solectron Corporation was
founded

in November 1977
by
Roy Kusumoto
and
who was joined shortly thereafter by
Dr.Winston Chen.
*
Solectron Beliefs
Customer First
Respect For The In…(생략)

장바구니